Workshop Delivery and Topics
So what's different about us?
You know when you need a trainer who can provide excellent practical business skills learning, at the right level, who can be engaging with your ALL your staff, control the group and make it all fun!
What we do is make our workshops, highly interactive and engaging, combining a variety of teaching, facilitating and presenting so that learning is best retained when applied through practical exercises which relate to your business situations.
That's why we create workshops for each specific need. Practical skills content developed by us and tailored to you.
- Our clients love us!
- We are often referred to as 'the best at what we do!'
- And we do it all wrapped around our underpinning values.
A few of our workshop topics cover:
Management and Leaderships Workshops
- Management training across any industry
- Supervisors training - entry level and well experienced
- Negotiating no matter you role - Ad hock or formal. We train and negotiate for both unions and management
- Train the trainer - Including facilitation, teaching and presenting
- Coaching and mentoring for managers to generate grater results
- Team building sessions
- Running effective meetings over the phone and face to face
Sales - External and Internal
- Presentation skills for all level of the business - Persuasive and effective
- Sales development - From the fundamentals of sales, through to complex selling process's
- New business development
- Communication skills - Internal and external
- Sales - Overcoming objections and blocks
- Telephone selling skills
Customer Service - Front line and Phone
- Customer service fundamentals - Skills, attitude and discipline
- Telephone skills - General skilled
- Advanced Customer Service
Success for us, is to tailor and develop our material for your situation, providing the most professional, useful and transferable training.
We will always look to provide help over and above whatever you pay for.