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  • Interpersonal Skills Fundamentals - Three

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    Training Video - 22 Minutes

    Workbook - 52 Pages

    Quick Tip Guide

    Online Questionnaire - Completion Certificate

    MP3 Podcast

    Managers Support Material

    This is the third video in the series of three: Words are powerful tools of communication. Indeed, word choice can easily influence the thoughts, attitudes, and behavior of the people listening to us.

    Similarly, proper attention to the language of others can give us insight to what it is that they are really saying, helping us to respond appropriately and effectively.In this module, we will discuss important verbal communication skills like the art of listening, asking questions and communicating with power. 

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25-40 Minute Videos - Workbooks - Quick Tip Guides - Managers Support Material - MP3 Podcasts - Online Test - Completion Certificates.

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